What Elmhurst Homeowners Say About Level Two Chimney Elmhurst
We’ve cleaned and inspected more than 38,000 chimneys since 2009, and every one of those visits ended with a written record, a photo document, and a price that was agreed to before we started. Reviews matter because they’re the only part of our process we don’t control. We earn them by showing up on time, naming the finding, and standing behind the work for a full year. Here’s what homeowners in Elmhurst and the surrounding neighborhoods have told us after their sweeps.
Recent Reviews
“We bought a 1924 Tudor on Sunnyside Avenue last fall and the home inspector said the chimney ‘looked fine.’ Corrine’s crew ran a camera up the flue and found the liner had three vertical cracks running from the smoke chamber to the crown. They showed us the footage on a tablet right there in the living room, wrote up a scope for a stainless steel liner from DuraFlex, and we had the price before they packed up their gear. The work was done three days later and we got a photo binder of the whole job. No guesswork, no surprises.”
Lisa B., Sunnyside Avenue, Elmhurst
“Our fireplace smelled like a campfire every time it rained. Two other companies in Elmhurst told us we needed a full rebuild for six thousand dollars. Level Two came out, camera-scanned the whole system, and found the crown had hairline cracks and the flue was coated in Class III creosote, but the masonry itself was sound. They sealed the crown with HeatShield, swept the flue, and installed a Gelco cap. Total bill was under nine hundred. Clause 4 of the Haven Standard meant we got before-and-after photos of every stage. That was two years ago and the smell hasn’t come back.”
Darius P., Yorkfield, Elmhurst
“I’m a property manager for four duplexes near Elmhurst College. Corrine’s team handles all our annual chimney sweeps. What sold me was the documentation. Every unit gets a photo record, a written scope, and a written price before anyone touches a brush. When a tenant in one of our South Kenton buildings complained about water stains, the photos from the previous sweep proved the crown was intact at that time. Saved us from a bogus insurance claim. That’s the Haven Standard working exactly like it’s supposed to.”
Imani W., South Kenton, Elmhurst
“I called at 9 PM on a Sunday because we had smoke backing up into the basement family room. A live person answered, which I didn’t expect. They had a tech out Monday morning. He found the smoke chamber was partially blocked with glazed creosote and a bird’s nest above the damper. He swept the flue, removed the nest, and ran a camera to confirm the liner was clear. Written price was two hundred forty dollars before he started. The photo record showed the obstruction and the clear passage after. We’ve used them every year since, always before burning season starts in Elmhurst.”
Scott R., East End, Elmhurst
“My husband wanted to clean the chimney himself with a brush kit from the hardware store. I called Level Two for a second opinion on his plan. Corrine sent a tech who explained that our flue liner was terracotta with visible spalling, and that a homeowner brush could crack it further or lodge debris in a gap. The camera scan showed three areas where the terracotta had flaked. We ended up with a stainless liner and a proper sweep. The written price was fourteen hundred and we paid exactly that. The 365-Day Done Right Promise was stamped on the invoice. Worth every dollar to not have a chimney fire in a hundred-year-old house.”
Lisa B., Sunnyside Avenue, Elmhurst
“I’m an engineer. I don’t trust contractors who can’t show their work. Level Two’s tech walked me through the NFPA 211 Level 2 inspection step by step. He measured the flue diameter, checked the clearance to combustibles with a laser, and documented the crown slope with a level. The photos were time-stamped and geotagged to our address on Fairview Avenue. When he recommended a cap with a cricket for the wide side of our roof, he explained that Elmhurst’s freeze-thaw cycles accelerate crown deterioration when water pools. I didn’t take his word for it. I took the photos and the written scope. That’s how you build trust.”
Darius P., Fairview Avenue, Elmhurst
Why Customers Trust Us
Every review above points to the same thing: we don’t ask for faith, we deliver evidence. The Haven Standard was built from what customers actually needed, not what we wanted to sell them. Clause 1 requires a written price, written scope, and written warranty before work starts. Clause 4 requires a documented photo record on every visit. The 365-Day Done Right Promise means if it’s not done right, we make it right. No exceptions, no runaround.
We’ve maintained this standard across 38,000 chimney inspections and cleanings since 2009. Our materials come from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, sourced through Haven’s buying network to keep customer prices honest. Our technicians are background-checked, uniformed, and named on your appointment. You’ll get a text when they’re on the way. Calls are answered by a live person, 24 hours a day, 7 days a week. And if you have a written estimate from another Elmhurst chimney company, we’ll give you a free second opinion.
Chimney cleaning in Elmhurst typically runs $180 to $340 for a standard sweep with Level 2 camera inspection, depending on creosote buildup and accessibility. A written price is always delivered before work begins. Call (708) 498-3199 to schedule or to request your free second opinion.
Written by Corrine Halstead, Owner at Level Two Chimney Elmhurst, serving Elmhurst since 2009.