Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Fireplace Services in Elmhurst: What to Know First
We provide independent Olympia Chimney fireplace services in Elmhurst, from gas valve troubleshooting on the HE20 insert series to firebox rebuilds on the RW1000 wood-burning units. Most Olympia Chimney jobs are diagnosed and quoted same-day, with repairs scheduled within a week. You’ll get a written price before we touch anything, a camera-scan photo record when we’re done, and the 365-Day Done Right Promise stamped on every invoice.
This page is for Elmhurst homeowners who own an Olympia Chimney gas fireplace, wood-burning fireplace, or insert and need service that respects the unit’s design without voiding whatever warranty remains. Corrine Halstead and our crew have worked Olympia Chimney products across Elmhurst since 2009, including the older bungalows near York Woods where venting runs can be tight and unforgiving. Call (708) 498-3199 when you’re ready to book. The camera doesn’t editorialize. Neither do we.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
How Olympia Chimney Products Fail - and How We Fix Them
- HE20 and HE25 gas inserts: pilot assembly carbon fouling. These direct-vent units draw combustion air through a coaxial pipe that terminates on an exterior wall. In Elmhurst, the freeze-thaw cycle from November through March cracks the termination cap seal, letting moisture reach the pilot orifice. The pilot stays lit but weakens, or fails to ignite the main burner. We replace the pilot assembly with an OEM-spec component, reseal the termination with high-temp silicone rated for the HE series, and pressure-test the gas train before we leave.
- RW1000 and RW1500 wood-burning fireplaces: refractory panel cracking above the firebox. Olympia Chimney used a lighter refractory mix in these units to keep shipping weight down. After three to five seasons of thermal cycling, the rear panel develops hairline cracks that widen into spalling. We measure the crack depth with a feeler gauge. If it’s under 1/8 inch and not through to the metal shell, we fill with HeatShield refractory sealant. If the panel is compromised, we source a factory-matched replacement through our Haven buying network rather than forcing a generic panel that won’t seat right.
- ODG direct-vent gas fireplaces: failed blower motors. The ODG series mounts its convection blower in the bottom cavity, directly below the firebox floor. Dust from Elmhurst’s pollen-heavy springs and oak leaf litter gets pulled through the lower grill, coating the motor windings. The blower gets loud, then seizes. We pull the motor, document the amp draw and RPM, and install a replacement that matches the OEM CFM spec. We also vacuum the cavity and recommend a seasonal grill cleaning you can do with a shop vac.
- Chimney-top dampers on Olympia Chimney masonry units: cable seizure. Olympia Chimney’s top-mount damper uses a stainless cable routed down the flue to a handle at the firebox. After years of creosote buildup, especially with the Class III glazed creosote we see in Elmhurst from burning unseasoned oak, the cable binds in its sleeve. We don’t just lubricate and hope. We run a camera to find the bind point, replace the cable and sleeve as a matched set, and verify full open/close travel before we sign off.
- Fireplace insert surrounds: gasket compression set on the HE30. The HE30’s surround gasket is a closed-cell foam that loses resilience after about six years. Combustion air leaks around the insert face, causing the unit to run rich and soot the glass. We replace with a density-matched gasket, reset the insert to proper clearances, and clock the gas pressure at the manifold. The fix takes about ninety minutes and eliminates the soot pattern that keeps coming back.
Our Olympia Chimney Fireplace Services Process

- 1
Call and schedule. A live person answers. We ask for the model number (usually on a metal tag inside the lower cavity or behind the surround), the symptom, and the installation year. We block two hours for the first visit.
- 2
Arrival and camera-scan. Your tech texts when en route, arrives in uniform, and sets up the camera before touching tools. For wood-burning units, we scan the flue liner and smoke chamber. For gas units, we inspect the vent termination and combustion chamber. You watch the feed in real time.
- 3
Written estimate. We name the finding, show you the photo or footage, and hand you a written price with scope and warranty spelled out. This is Haven Standard Clause 1: have it in writing. No work starts until you approve.
- 4
Parts decision. If the job needs a part, we check OEM availability against our Haven network stock. For discontinued Olympia Chimney components, we specify the aftermarket equivalent that meets or exceeds factory spec. You see both options and the price difference.
- 5
Repair and test. We complete the work, run the unit through a full cycle, take post-repair photos, and record any readings (gas pressure, draft, temperature). The photo record goes into your file under Haven Standard Clause 4.
- 6
Cleanup and documentation. We haul away old parts, wipe down the hearth, and leave you with the written invoice, warranty terms, and a link to your photo archive. The 365-Day Done Right Promise is stamped at the bottom.
Before
AfterWhat Olympia Chimney Fireplace Services Costs in Elmhurst
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up (pilot, burner, blower) | $195 - $285 | Accessibility of the gas valve, blower condition, whether the termination needs resealing |
| Refractory panel repair or replacement | $340 - $780 | Number of panels, crack depth, OEM vs. aftermarket panel availability |
| Blower motor replacement (ODG series) | $280 - $450 | Motor spec, whether the housing bracket has corroded |
| Top damper cable replacement | $225 - $395 | Flue height, degree of creosote buildup requiring pre-cleaning |
| Insert gasket replacement and reset | $175 - $265 | Surround size, whether the unit needs removal for access |
| Full diagnostic with camera inspection | $145 - $195 | Included as credit toward repair if you proceed same visit |
Every estimate is free. We don’t charge to look, and we don’t charge to tell you nothing’s wrong. Call (708) 498-3199 for an exact quote on your Olympia Chimney unit.
Why Elmhurst Homeowners Call Level Two Chimney Elmhurst for Olympia Chimney Work

We’ve inspected and cleaned more than 38,000 chimneys since 2009, and a growing share of those are Olympia Chimney products in Elmhurst homes built or renovated between 2015 and 2022. Corrine Halstead trained on these units specifically, and our crew carries the model-specific parts that keep us from ordering blind and making you wait.
The 365-Day Done Right Promise means if the pilot fouls again, the gasket leaks, or the blower grinds, we come back and make it right. No argument, no invoice. Haven Standard Clause 4 gives you a documented photo record of every visit, so you have evidence if a warranty claim or insurance question ever comes up.
We also service DuraFlex liners, HeatShield refractory systems, and Gelco caps and dampers. If your Olympia Chimney repair reveals a flue or crown issue, we don’t hand you a referral card. We fix it, with materials sourced through our Haven buying network to keep the price honest.
FAQs
No. As an independent Olympia Chimney service provider, we follow manufacturer service procedures and use OEM-spec or factory-equivalent parts. We document everything in writing, which supports any warranty claim you need to file. Keep your invoice and photo record. Call (708) 498-3199 if you need help with a warranty submission.
Common items like pilot assemblies, blowers, and gaskets are in our Haven network stock or available within three to five business days. Discontinued parts, especially for pre-2015 RW series units, may take two weeks. We tell you the lead time in the written estimate, before you commit.
Replace when the firebox is cracked through to the metal shell, the flue liner is compromised, or repair costs exceed 60% of a new unit installed. We give you both numbers in writing and flag what can wait versus what can’t. Call (708) 498-3199 for a free second opinion on any replacement quote you’ve already received.
Annually, before the heating season. Gas units don’t produce creosote, but the burner orifices, pilot assembly, and vent termination still need inspection. In Elmhurst, we schedule these from August through October so you’re not calling when the first cold snap hits and everyone’s backed up.
Class III creosote builds up, the liner deteriorates, and the risk of chimney fire or carbon monoxide infiltration rises. We see this most in Elmhurst’s older York Woods bungalows where the flue run is short and steep. A camera inspection tells you exactly where you stand. Call (708) 498-3199 to book; estimates are free.
Written by Corrine Halstead, Owner, Level Two Chimney Elmhurst at Level Two Chimney Elmhurst, serving Elmhurst and nearby areas.





Before
After
Before
After
Before
After